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Links to my resume are as below:

OBJECTIVE:

Seeking to work where my knowledge and experience will grow in the fields of:
IT Consulting, IT Support, Network Administration and Customer Relations.
Which will add versatility to better stabilize my career for the present and future.

EDUCATION:

Comptia Security+ IT Certification
Comptia Network+ Certification
Comptia A+ Certification
High School Diploma 2001

COMPUTER SKILLS:

CAT 5 and RJ 11 Cabling,Computer Security,OS X,Microsoft Office,Networking,Hardware Support,Web Page Design,Computer Diagnostics and Repair, Windows Server 2003 Administration, Experience In Windows 95 Up To Windows 8,HTML,Database Management,Website Administration,Penetration Testing, Remote Desktop Support,Computer Tutoring, Scripting in CGI, JAVA and PHP, White Hat Hacking, TCP/IP, Android,Wireless Networking and 55 WPM Typing

WORK EXPERIENCE:
2008-2010 Semco Management, Tucson Arizona
Medical Records Clerk and IT Support

• Maintaining medical records on EMR system.
• Technical support/repair of office servers and computers.
• Verification of insurance eligibility.
• Scheduling of new patients.

2007 Nationwide Internet, Tucson Arizona
Technical Support Specialist

• Support and troubleshooting for dial up
• Support for VOIP phone service.

2006 Best Buy, Henderson Nevada
Computer Bench Technician

• Operated cashier and provided customer service.
• Provided diagnostics for all incoming computers.
• Assisted with backing up data and restoration.
• Repaired computer hardware and software issues.

2005 Afni, Tucson Arizona
Customer Service Representative

• Resolve billing issues and questions for Dish.

2003 Sitel Corp, Las Vegas Nevada
First Level Technician

• Escalated customers to other departments when needed.
• Instructed and educated customers via telephone support.
• Repaired Internet Explorer Settings.
• Resolved Email Issues through Outlook Express.
• Scheduled Service Calls.
• Resolved internet connectivity issues.

2002 UPS Teleservices, Las Vegas Nevada
First Level Technician

• Escalated customers to other departments when needed.
• Instructed and educated customers via telephone support.
• Repaired Worldship Shipping Software.
• Recovered and repaired shipping database file.
• Provided walkthroughs on how to operate shipping software.

2002 New Horizons Computer Learning Center, Las Vegas Nevada
Computer Repair Internship

• Administered users via a Windows 2000 domain
• Provided diagnostics for computers.
• Repaired hardware and software issues.
• Assisted in Imaging computers for daily classes.
• Setup and configured software.